Our Pledge

Y’s Kitchen respects your privacy. Our Internet site is meant to be a service to you. In order to provide you with the best products, timely information and quality customer service, we record a variety of information from your visit to our site. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

What we collect and how we use it

When you enter personal information in to the contact page, we collect your name, address, telephone number, e-mail address. First, we use this information to fulfill your order and to communicate with you about your order. In fulfilling your order, we share your personal information only with outside parties to the extent necessary to fulfill your order. Additionally, 1. Your First Use of the contact form at Y’s Kitchen We will use the information you provide to: automatically place you on our e-mail list to receive special offers and updates about products and services, unless you edit your subscription profile at the time your order is placed; and make lists of our customers’ names and postal addresses (but not e-mail addresses or phone numbers) available to pre-screened companies who have specific direct mail (e.g. catalog) product or service offers that we think may be of interest to you.

Information about customers and visitors shared with third parties

We also share information about our customers and visitors with trusted service providers who provide Y’s Kitchen with specific services and/or administer activities offered on the Y’s Kitchen site. (For example, we may provide customer information to companies that analyze our clickstream data in order to help us better design our site.) We also may use non-identifying and aggregate information (as opposed to identifiable individual information) about our customers and/or visitors to better design our website and we may provide it to advertisers and other third parties.
We use DoubleClick and other third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies. Third Party Advertising. Upon completing your purchase, we may present offers on behalf of third party partners on the order confirmation page. If you click on some of these promotional links and accept the offer(s), we will send your personal information to this party to complete the transaction. We do not share this information without your consent. We may share your personally identifiable information with participating sponsors to a program or promotion (e.g., a sweepstakes or contest) you enter via our web site. Further, we may share your personally identifiable information with third parties such as our co-marketing partners and others with whom we have marketing or other relationships. In some cases those participating sponsors and third parties may offer you products or services which may interest you. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law to do so, or protect the rights, property, or safety of Y’s Kitchen, our users, or others. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Links to/from Other Sites

To enhance your order, the Y’s Kitchen site may have links to other sites on the Internet that are owned by third party vendors and other third parties (External Sites), or you may come to Y’s Kitchen from a link from an External Site. These other web sites will have their own rules on privacy that you should review. Y’s Kitchen is not responsible for the privacy policies of External Sites.

Cookies

Y’s Kitchen uses a feature of your Internet Web browser called a cookie to assign an identification code to your computer. Cookies are files that your Web browser places on your computer’s hard drive. We do not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you. Cookies do not provide us with access to any credit card information.

Third Party Cookies

In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique “cookie” on your browser.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Y’s Kitchen is an AOL Certified Merchant

As a Certified Merchant of America Online, we have agreed to abide by AOL’s Privacy Policy. To read more about this policy, please visit AOL’s Privacy Policy. If you have further questions about Y’s Kitchen’s privacy policy, please direct your inquiries to us via e-mail.

Notice of Changes

Y’s Kitchen’s Privacy Policy is subject to change without notice. At any time, you may visit our website to view the current policy.

Confirmation

We will send you an agreement sheet by e-mail after receive your event request.
Please read it carefully then signed and return us by e-mail.
The confirmation should be received no later than 15 days prior to the event.

Method of Payment

A deposit of 50% of each event estimate is required to reserve an event date. The remaining balance, or 100% of the event estimate, is due on the day of the event date.

Cancellation Policy

Event cancellation must be made in writing and the cancellation fee chargeable will be based on the following days of notice:

  • 24 hours: 100% of total estimated charges
  • 72 hours: 75% of total estimated charges
  • 7 days: 50% of total estimated charges